Updated: May 14, 2026
Senior Benefit Services, Inc. respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit a form, request information, schedule an appointment, contact us, or use our services.
This Privacy Policy applies to our website at https://seniorbenefitclient.com and to information collected through our website, online forms, phone calls, emails, text messages, appointments, and related communications.
Because privacy, insurance, Medicare marketing, and consumer protection laws can change, this Privacy Policy should be reviewed by qualified legal counsel before publication.
Senior Benefit Services, Inc. helps individuals understand Medicare-related insurance options, including Medicare Advantage, Medicare Supplement plans, Medigap plans, Medicare Prescription Drug Plans, and other senior insurance solutions.
Our main contact information is:
Senior Benefit Services, Inc.
13511 Label Lane, Suite 204
Hagerstown, MD 21740
Phone: (301) 733-0085
Toll Free: (800) 924-4727
Website: https://seniorbenefitclient.com
We also serve clients through offices in Hagerstown, Thurmont, Cumberland, and Mt. Pleasant.
We may collect information directly from you, automatically through our website, and from third parties when needed to provide services.
Depending on how you interact with us, we may collect:
Please do not submit Social Security numbers, Medicare Beneficiary Identifiers, payment information, or detailed medical records through a general website form unless the form is clearly designed and secured for that purpose.
When you visit our website, we or our service providers may automatically collect certain information, including:
This information helps us operate the website, improve user experience, understand visitor activity, protect against spam or misuse, and improve our marketing and communications.
We may receive information from third parties where permitted by law, such as:
We use this information only as allowed by law and as needed to respond to inquiries, provide services, verify information, support applications, or manage customer relationships.
We may use information to:
We do not use your information to make decisions about insurance eligibility or claims unless that information is submitted to the appropriate insurance carrier, enrollment platform, or licensed representative as part of an authorized insurance-related process.
We may share information only as reasonably needed for business, service, legal, or compliance purposes.
We may share information with:
We do not sell your personal information for money.
We do not share text messaging opt-in information or SMS consent with third parties for their own marketing purposes.
We may share information with service providers that help us operate our business, but they are expected to use the information only to provide services to us or as otherwise allowed by law.
If you ask us to help with Medicare or insurance options, we may collect information needed to understand your situation and provide appropriate assistance.
This may include information about your state, county, age, Medicare eligibility, current coverage, prescriptions, doctors, pharmacies, budget concerns, or coverage preferences.
Some of this information may be considered sensitive, health-related, or nonpublic personal information under federal or state law.
We use this information to help evaluate options, explain plans, support applications, provide service, and comply with insurance, Medicare, carrier, and legal requirements.
This website is not operated by Medicare, the federal government, or any state government agency.
As an insurance-related business, we may be subject to federal and state privacy, insurance, and data protection requirements when handling nonpublic personal information.
If you become a customer or applicant, you may receive additional privacy notices required by federal or state law, including notices related to financial privacy, insurance privacy, or carrier-specific privacy practices.
This website Privacy Policy does not replace any separate privacy notice required by an insurance carrier, financial institution, regulator, or applicable law.
Our website may use cookies, pixels, tags, analytics tools, and similar technologies.
Cookies are small files stored on your device that help websites function, remember preferences, understand visitor activity, and improve marketing or performance.
We may use cookies and similar technologies to:
You can usually control cookies through your browser settings. If you block cookies, some website features may not work properly.
We may use analytics and advertising tools to understand how visitors use our website and to improve our content and outreach.
These tools may collect information such as device information, browser information, pages visited, links clicked, and general location information.
Depending on the tools used, certain data uses may be considered targeted advertising, cross-context behavioral advertising, or a sale or sharing of personal data under some state privacy laws.
Where required by law, we will provide appropriate opt-out choices.
If comments are enabled on our website and you leave a comment, we may collect the information shown in the comment form, along with your IP address and browser user agent string to help with spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data, such as EXIF GPS data. Visitors may be able to download and extract location data from images posted on the website.
Our website may include embedded content from other websites, such as videos, maps, images, review widgets, articles, or scheduling tools. Embedded content from another website behaves as if you visited that third-party website directly.
Those third-party websites may collect information about you, use cookies, track your interaction, or apply their own privacy policies.
We keep personal information for as long as reasonably necessary to:
Retention periods may vary based on the type of information, the reason it was collected, applicable laws, carrier requirements, and business needs.
When information is no longer reasonably needed, we may delete, de-identify, archive, or securely retain it as allowed by law.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
No website, email system, form, database, or internet transmission is completely secure. Because of that, we cannot guarantee absolute security.
You should avoid sending sensitive information through unsecured email or general website forms.
Depending on where you live and how you interact with us, you may have choices regarding your information.
You may request to:
To make a request, contact us using the information in the “Contact Us” section below.
We may need to verify your identity before completing a request.
Maryland residents may have additional rights under the Maryland Online Data Privacy Act if the law applies to our business and the information at issue.
These rights may include the right to:
Maryland law may also place special limits on the collection, processing, and sharing of sensitive data.
Some information may be exempt from these rights, including information subject to other federal or state privacy laws, insurance laws, legal obligations, or business record requirements.
Virginia residents may have additional rights under the Virginia Consumer Data Protection Act if the law applies to our business and the information at issue.
These rights may include the right to:
Virginia law also treats certain information as sensitive data, including information about health diagnosis, precise geolocation, citizenship or immigration status, racial or ethnic origin, religious beliefs, genetic or biometric data used for identification, and personal data collected from a known child.
Where required by Virginia law, we will obtain consent before processing sensitive data.
Pennsylvania does not currently have the same type of comprehensive consumer privacy law as Maryland or Virginia.
However, Pennsylvania residents may still have privacy rights under federal laws, state insurance laws, consumer protection laws, data breach laws, contract law, or other applicable rules.
We will respond to privacy requests from Pennsylvania residents as required by applicable law and as reasonably possible based on the information involved.
Our website and services are intended for adults, including individuals who are eligible for Medicare or preparing for Medicare.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.
By submitting a form, requesting a quote, scheduling an appointment, calling us, emailing us, texting us, or otherwise providing your contact information, you authorize Senior Benefit Services, Inc. and its licensed representatives to contact you using the information you provided.
This may include phone calls, emails, text messages, voicemail, mail, or other contact methods, subject to applicable law.
Consent to be contacted is not a condition of purchasing any product or service.
Message and data rates may apply for text messages.
You may opt out of marketing emails by using the unsubscribe link in the email, if available, or by contacting us directly.
You may opt out of text messages by replying STOP, if that option is available, or by contacting us directly.
Some browsers or devices may send “Do Not Track” signals.
Because there is no single accepted standard for responding to these signals, our website may not respond to all Do Not Track signals.
Where required by applicable law, we will recognize legally required opt-out preference signals or global privacy controls.
Our website may link to third-party websites, including government websites, insurance carrier websites, review platforms, maps, scheduling tools, social media platforms, and other resources.
We are not responsible for the privacy practices, content, security, or accessibility of third-party websites.
Please review the privacy policy of any third-party website you visit.
We may update this Privacy Policy from time to time.
When we make changes, we will update the effective date at the top of this page.
Your continued use of our website after changes are posted means you acknowledge the updated Privacy Policy.
If you have questions about this Privacy Policy or want to make a privacy request, please contact us:
Senior Benefit Services, Inc.
13511 Label Lane, Suite 204
Hagerstown, MD 21740
Phone: (301) 733-0085
Toll Free: (800) 924-4727
Website: https://seniorbenefitclient.com
You may also contact us through the contact form on our website, if available.
This Privacy Policy is a website-ready draft, not a substitute for legal advice.
Before publishing, Senior Benefit Services, Inc. should have legal or compliance counsel confirm:
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