Updated: May 14, 2026
Senior Benefit Services, Inc. believes that everyone should be able to access helpful, clear information about Medicare and insurance options.
That includes people using screen readers, keyboard navigation, magnification tools, voice recognition software, captions, or other assistive technologies.
We are committed to making our website as accessible and usable as possible for all visitors, including visitors in Maryland, Pennsylvania, Virginia, and the other states we serve.
We want visitors to be able to use our website in a way that is clear, respectful, and practical.
Our goal is to provide a website experience that follows widely recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, where reasonably possible.
These guidelines are designed to help make web content more accessible for people with disabilities, including visual, hearing, physical, speech, cognitive, language, learning, and neurological disabilities.
Because Senior Benefit Services, Inc. serves clients in multiple states, including Maryland, Pennsylvania, and Virginia, we work to provide equal access to our website and services regardless of where a visitor is located.
If a website feature does not work for you, we will do our best to provide the same information or service another way.
This may include help by phone, email, in-person appointment, or another reasonable communication method.
We are working to improve accessibility across our website, including:
We know accessibility is not a one-time project.
It is an ongoing responsibility.
Medicare and insurance information can already be confusing, and difficulty accessing a website should not make that worse.
If you need help accessing information about Medicare Advantage, Medicare Supplement plans, Medigap plans, Medicare Prescription Drug Plans, or other insurance options, please contact us.
We will do our best to explain the information in a format or communication method that works for you.
Some parts of our website may include third-party tools, links, embedded content, maps, scheduling tools, videos, forms, review widgets, or other outside technology.
While we try to work with tools and vendors that support accessibility, we do not fully control every third-party platform.
If you have trouble using any third-party feature on our website, please let us know so we can try to help or provide the information another way.
If you have trouble accessing any part of our website, we want to help.
You can contact us and ask for the information in another format or request assistance by phone.
Senior Benefit Services, Inc.
Phone: (301) 733-0085
Toll Free: (800) 924-4727
You may also contact one of our offices directly:
Hagerstown Office
(301) 733-0085
Thurmont Office
(301) 271-4040
Cumberland Office
(301) 722-1414
Mt. Pleasant Office
(800) 924-4727
When contacting us, please provide:
We will do our best to respond promptly and help you get the information you need.
We review our website and digital content from time to time to look for ways to improve accessibility.
As technology, standards, and website content change, we will keep working to improve the experience for all visitors.
Accessibility works best when people tell us what is not working.
If something on our website is hard to read, hard to use, or not accessible with your assistive technology, please contact us.
We appreciate the opportunity to fix issues and make the website better.
Senior Benefit Services, Inc.
13511 Label Lane, Suite 204
Hagerstown, MD 21740
Phone: (301) 733-0085
Toll Free: (800) 924-4727
Website: https://seniorbenefitclient.com/
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