Senior Benefit Customer Reviews

Karen is extremely knowledgeable of senior benefits. I would have been lost without her. Thank you for caring about your job. Vickie & Garland Miller

SBS is a topnotch organization. I've worked with them on two different occasions over the years, and they were wonderful both times. Karen Simundson went above and beyond to make it possible for me to...

I was offered the options that would best meet my needs and they were explained in such a way that I could make the right choices in this complex process.

Andy Meyers is amazing

Excellent service. Everyone I had contact with was top notch. Will definitely turn to them with any questions or concerns. Thank you!

Great CS rep. Got me set up in under 45 minutes. Found me a zero permeum plan. Couldn't be happier.

Karen Simundson is an insurance agent gem. She has a rare combination of strong people skills and a deep knowledge of Medicare supplemental insurance. She has her client’s best interest at heart, an...

It is great to have a hometown resource like SBS. Kayla explained the Medicare options and searched the best supplement carriers for my circumstances.

Sharon was excellent. She brought the whole experience to a personal level, and made everything easy to understand.

Very helpful and professional!

Good experience

Fantastic. Help me and kept on till I got it all straight.

Shawn has been extremely helpful in helping us select the plan for supplemental health insurance that best suits our needs. It is very confusing to study all of the options available and with her help...

Very good help

Karen has been extremely helpful as we navigate the various aspects of planning for retirement. She is always friendly & caring, and she has a great positive attitude!

SBS, Inc. Has been a wonderful service for us seniors. They have provided direction and guidance for our medical and dental care. We couldn't do this without them. The ladies whom we have worked with ...

Nicole was most helpful with my need in finding a solution to the ever increasing premium price of my supplemental insurance for Medicare. Saved me a bunch of money.

Nickey is always a great help, I've recommended your group to all my friends. You all make the "process" bearable.

Whenever I have any Supplemental Insurance questions or concerns our insurance agent, Kachelle, from Senior Benefit Services always comes through for my wife or myself.

very helpful with what needed done

These people can really help you out. I was expecting the worst and it turned out to be the best.

John was a total professional in explaining to me social security, & Medicaid, and Medicare. It was a very enjoyable, and positive experience for me. And, I feel he had my best interests at stake.

Senior Benefit Services, Inc., has caught me by surprise, not only by serving anyone over the age of 55, which I am 4 months into being 55 of age (still not accustomed to it), as well as the services ...

Kachel has been very beneficial in helping us. Appreciate her services

Excellent service. My wife and I deal with Phyllis and she's been invaluable with advice for all types of insurance policies and benefits in our retirement. I'd give her 10 stars if I could.

Karen @ Senior Benefits is the best of the best. She has helped my wife over the past years to find affordable health insurance that meets all her needs. I went to Karen last fall and she found me bet...

Sharon Sass has been a great help for my mom!!!! She has been helping us for a few years. I don't know what we would do without her assistance!!! I would highly recommend Sharon to everyone who needs ...

I recently had the pleasure of working with Mike Barnes on setting up an annuity, and I couldn't be happier with the experience. He was incredibly knowledgeable and took the time to explain all the de...

We are extremely pleased with the services provided by Senior Benefit Services and complement our advisor/agent on her knowledge, professionalism, and ability to advise and implement in a short period...

Jake was very helpful and knowledgeable, appreciated his help with enrollment.

Shawn is THE BEST. She is professional and still friendly. She takes time to answer our questions. We have loved having her help us

I enjoy working with our representative, Very professional and friendly

Incredibly helpful in dealing with my insurance selections and health needs after my spouse's death. I recommend them.

Jake was the best.

I've been investigating a change in my Medigap insurance, and spoke to a representative from Senior Benefit Services several times yesterday. While I am still in the application process, I found her t...

Kayla was very professional answered all my questions

Shawn Graff is always available to help me and my husband with any questions we have. She is prompt with her response

We have always gotten the help we need from Shawn Graff. She is always pleasant and helpful.

Transitioning to Medicare was so confusing and overwhelming! Thank goodness for Andy at Senior Benefit Services, he helped explain everything I needed to know about my benefits. He answered all my que...

My wife and I are retiring at end of 2024, and trying to understand Medicare plans is not for the weak of heart, it is absolutely mind boggling. Kayla at Senior Benefit Services came to the rescue, sh...

Sharon Sass had been a valued friend of our family for many years. She assured me several years before retirement became a reality for us, that she would be able to help us negotiate the overwhelming ...

Nicole Hardy in the Hagerstown office is extremely knowledgeable in regard to the rules and regulations of Medicare and all your insurance needs. She will provide you with accurate and helpful informa...

I have really enjoyed working with Sharon Sass the past few years as she helped me find the best supplemental insurance for me that fits my budget. She knows all of the various companies and makes sur...

Nicole is awesome. We have recommended her to many friends and they also say she is great to work with.

i can always count on Karen to find just the right coverage for me with quick and cheerful responses.

We've come to depend on Shawn to guide us in our Part D selection. She never disappoints! Saves us money and provides peace of mind. She's awesome!

Phyllis's job is as a senior benefits counselor but what she really offers is peace of mind. She really knows her stuff! Thank you!

My husband and I have worked with Sharon Sass since we started on Medicare. She is always totally invested in finding us the best medical coverage. Thank goodness because we don't have a clue how to ...

Kayla has been a secret weapon for us -- she has helped my husband and my mom get amazing coverage at great prices. I don't know what we'd do without her!

I have been working with Kachele for several years now. She is knowledgeable and proactive. I recommend Senior Benefit Services to friends and clients all the time.

My insurance agent, Kachele Aleshire, has worked on my behalf for years. She’s amazingly skilled at finding the smartest medical policies at the lowest costs. This year alone, she helped me save hun...

I have been working with Sharon for the last five years in selecting part D of my Medicare insurance. Sharon is very helpful and knowledgeable when it comes to explaining my choices and options and ha...

I always deal with Karen S. Always on point with what I need, answering questions, taking time to assure we are on the path, resolving all concerns and finding creative ways to accomplish the end goal...

Sharon Sass greeted me with a very warm, genuine smile and a hand shake - very professional. Seating arrangement was so we could have eye contact, talk to each other and have hear each other. My purp...

Thank you to Nicole for assisting us in obtaining health insurance for 2025. This was our initial experience with SBS and it was a very positive and satisfactory one.

As always Karen and staff are pleasant and professional.

Senior benefits is my goto place for my insurance review under Medicare. The staff is professional and friendly. My husband also uses their services.

Nichole was great. Took time to answer my questions! Would recommend her for any senior like me.

Senior Benefits has been such a blessing to our family. There are many options to help anyone in any situation, they get confusing at times. Our broker worked and talked us through all the options to ...

Karen is amazing, we love her so much and she is so helpful, explains things in detail and she has a sense of humor and patience .

We have been dealing with Sharon Sass since 2018. She has been a wonderful person to work with, helping us to choose plans that fit our needs as well as our budget. As long as she is available, we wil...

Sharon is a delight if you are in need of help with Medicare choices. She’s very knowledgeable and will patiently walk you through the Medicare maze of choices. She personally helped me save hundr...

We were impressed with Andy Thomas as he simplified the benefit information and made it easy to understand. He had a very friendly demeanor and was eager to help and answer questions. The meeting reli...

Karen of Senior Benefit Services has been very helpful in finding the best Medicare Supplemental Insurance and Prescription Drug Plans for my husband & I.

Mike was prepared and ready to help me.

Sharon Sass is my Seniors Benefits agent. Sharon understands the insurance coverages I need. We have detailed discussions on my health, and medications. Based on our discussions I choice my policies.

Kayla was amazing...very helpful and answered all my questions...and saved me money...she did all the hard work so i didn't have to...a life saver

Andy Thomas is very knowledgeable. I trust that he will help me to choose the best plan for me.

Sharon Sass has been a very knowledgeable source in helping me navigate the insurance needs of my parents. It's hard enough dealing with my own insurance, but when it comes to my parents, I don't wan...

Cayla Cox was very attentive and helpful. Thank you.

Awesome the best didn't know where or how to start with medicare insurance thanks to Karen S. She's the best

Sharon Sass is phenomenal and amazing to work with. I highly recommend her and have. She can explain everything you need to understand about Medicare and plans and what she would recommend for you and...

Love having Nicky she's one great lady and always gets us the best insurance rate possible. Hope she never retires.

Amy was very knowledgeable and put me at ease dealing with the complications of health insurance.

Sharon Sass has been wonderful working with my parents to navigate their insurance needs in their senior years. She couldn't be more responsive and knowledgeable.

Mike B, a Senior Benefits agent in Hagerstown has made choosing a MC supplemental and Rx insurance a piece of cake... which gives me total piece of mind.

Nicky is phenomenal,, She is like a daughter to us since we met her!

Sharon is very knowledgeable and easy to work with finding my wife the best available plan

Sharon Sass was so helpful to me, while trying to figure out what plan was best for me... And she did. I highly recommend speaking with her because she's made this part of my life so much easier, with...

Sharon Sass is very helpful!!! She understands Medicare and how the benefits work. She was able to save my Mom over $100.00 a month on her seconday Insurance. Please contact her if you have any Medica...

Very helpful and knowledgeable, willing to go the extra mile, really gets down to nitty-gritty with health insurance. Would recommend.

Sharon did a great job helping us out this year...

This time of year is stressful. John let's me know the best plan for me. John and his staff are very professional. Thanks for all your help.

Great help and advice. Andrea did it all … seamless.

Andrea was recommended to us by very close friends of ours because she was professional and helpful. For us she made what can be a difficult process to navigate very simple and educational. She was ab...

John is the best! He explained my options in very simple and understandable terms, making it easy to choose what was best for me.

I am very pleased with my meeting with John. I appreciate all of his help!!

Very good and helpfully

Cristal was extremely knowledgeable and honest and open with suggestions.

Kayla, is a very professional, knowledgeable and caring lady. It was a pleasure to meet her to go over my retirement. Throughout this overwhelming process, to have Kayla, definitely made a huge differ...

Kachele of Senior Benefit Services has been very helpful in finding the best Medicare Supplemental insurance for me.

Ms Sunderson was very thorough and knowledgeable. She was able to answer most of our questions directly and followed up with answers when some research was required. I would recommend the Thurmont off...

Senior Benefits is a great resource to help senior citizens make decisions regarding their supplemental insurance. I am very satisfied and thank John B. for his advice and guidance to help me find an ...

Nichole helped us to narrow down what Medicare supplement we needed by asking all the right questions. She supplied the information needed for us to decide on which plan was best for us. We got the ...

very helpful and not pushy .

I spoke with PHYLLIS a few times she gave me all of my options. Was not pushy for me to make a decision which I truly appreciate it We set up another time to talk and in about 30 minutes I was sign...

Received great service from John Bako. He is professional, knowledgeable, and patient to deliver all information I needed to make the best decision. His follow up skills were excellent.

Whenever I call and have a question I always get pleasant and helpful feedback. Senior Benefits makes getting the right insurance a good experience.

Called Jake Shade with what we considered a problem with our current insurance plan. Jake took care of it within 5 minutes over the phone. Couldn't be more satisfied!

Senior Benefit Services, Inc made signing up for a medicare supplement a breeze. Very efficient

Out standing service. Saves me money.

Karen Simundson did one hell of a good job for us and we had policies in no time

Kayla was pleasant and thorough. She followed up and made sure everything was submitted, and every question we had was answered.We are very pleased with our experience with Senior Benefits!

Senior Benefit Services was the best decision I made in choosing someone to help me navigate my retirement options!!!! Karen was amazing!!!!! She really knew her stuff and gave me several avenues to c...

Great team of people with so much knowledge! They are so helpful and make understanding medicare so easy!

Nicole was easy to work with and helped me find the best price.

They answered all of my questions and helped me sign up for extra insurance.

Very informative. Knows what's needed.very kind.

Christel Block, Senior Benefits Services, Inc. was recommended to me by a trusted friend. Christel has been wonderful! Very professional, kind, and helpful. She went to work right away, helping me imp...

Senior benefit services was very helpful in sorting out my Medicare insurance needs. Shawn Graff is very knowledgeable and friendly! A great person to deal with!

I made an appointment with Jake Shade at Senior Benefit Services and he had me taken care of in 20 minutes. I couldn't be more pleased with the experience and the results.

Very easy to sign up for Medicare supplemental. Nicole is very knowledgeable and quick but very patient. Thank you!

Great info., knowable people.

My husband and I were very happy with the professionalism the senior benefits team showed on helping with our decision making on new health insurance options. I would definitely refer them to friends ...

We are very happy with the service and professional treatment during our visit with Karen. Would Highly recommend to anyone requiring insurance services. Great Job Karen

We are very pleased with Crystal Block ! She is very good at what she does and very helpful. Chrystal has been helping us for the last 6 or 7 years. She is a very sweet person and has become a very sw...

We are new to the very confusing process of signing up for Medicare. Nicole was most helpful and guided us through the ins and outs of the sign up process with excellent advice and what to expect. Ad...

Trying to understand all of the complexities of Medicare is a dauting task. Christal, with her 28 years of experience, boiled things down for me and made it easy to select the right plan for me. She t...

Made medicare easy to sign up with and they were wonderful to work with.

Made it so easy. I should have used them ten years ago. Don't wait.

I have been in Health Care for 50 years, was dreading the process of changing from Employee Based Health Insurance, to Medicare. This company was incredibly helpful and made the process easy. Could no...

I really appreciate Kachele's professionalism in assisting me with completing the medicare enrollment process. This process can be very stressful and Kachele's efforts went a long way to minimize the...

Great experience … Senior Benefits (Kayla C. - Thurmont office) was a big help to me in deciding on what exact Medicare plan to go with. Thanks !!

I'd like to give my highest recommendation to this company and their superb representative Kachele Aleshire. I was in search of a new Medigap policy because mine had become too expensive and she did...

We used Senior Benefit Services to help my husband choose a medicare supplement. Great service, friendly, knowledgeable agent.

Andy T. was very helpful as well as very knowledgeable!

My representative Kachele was instrumental in helping me choose the best Medicare options available for me.

I am trusting that this organization is looking after my interest above there's. I had a good meeting with Shawn Graff and will be back for help with my application for SSI benefits. Mark

Mike B at Senior Benefit Services is top-notch. He helped us navigate the new (to us) territory of Medicare - and all the related choices - with professionalism and expertise. We will recommend him t...

I can’t believe my good luck finding Nicole Hardy at Senior Benefits! Not only is she easy to talk to, Nicole is extremely knowledgable about the twisted highways of Medicare and which direction to ...

I started my search for Medicare, with Sr Benefits. I knew nothing, and Andy Thomas got me started. I researched all options available to me, from multiple online sources (Fidelity, AARP, Mutual of ...

Very good, all questions were answered and your advisor spoke in a very clear and courteous manner. Was areal pleasure.

Nicole did a fantastic job of explaining what my options were. She showed me which policies had the best value and fit for me. I so appreciate her guidance on this next phase of life. THANK YOU!!

Nicole Hardy at Senior Benefit Services is really super knowledgeable and helpful - especially when navigating the confusing area of insurance and benefits - I highly recommend her!

I had Kachele as my rep and she took care of everything for me. It was quick and easy.

Nicole Hardy was great. She found us the insuance to fit our needs and budget. Thanks Nicole

Nicole made everything easy to understand and helped us choose a plan that fir our needs at a very good price

Nicole navigated me into understanding Medicare and giving me confidence in the choices I made. I believe she demonstrated interest in what I needed and through her knowledge, empathy, and clear expl...

Karen and her team have been great and have helped several of our family members. The attention to detail and patience has been so helpful with us! Thank you.

John Bako was very thorough and patient, and explained everything so I could make good decisions. I would very highly recommend using John when you are ready to make your retirement insurance decision...

Wonderful, helpful experience working with Karen S!

Nicole was so knowledgeable and clear in answering my questions, and helped me find the plan I was hoping for at a cheaper rate. Definitely recommend!

The lady who helped me was very wonderful she , did everything to help me out and to get everything I needed. I was very pleased to have her help me.

Took all the worry out of making my decision!

Thank you thank you Ms. Nicole! I appreciate the quick responses VIA email/ texted and calls. Medicare is so challenging to navigate, you made it easy peasy! ❤️

Nicole has been absolutely awesome. She helped me understand aspects of Medicare coverage that are not easily extrapolated by combing the Medicare and SSA web sites. Now, I have all of my coverages in...

Nicole is excellent! Most helpful in explaining everything

Great visit, everyone was very helpful it was a wonderful experience.

Turning 65 and did not understand what to expect with Social Security. Senior Benefits Help explain the benefits and helped me choose a plan that was right for me. John was very helpful. If you are ...

Karen was so patient at sifting though all my information and helping me select the most cost effective Medicare package. Her understanding of the Medicare system was exceptional. During this confusin...

The staff at the Senior Benefit Services in Thurmont, MD are excellent!! They are courteous, professional and VERY knowledgeable in what they do!! Their knowledge and expertise helped to make sens...

Nicole Hardy is THE best person for senior's health care. She's been our advisor for 2 years. Worked tirelessly for us. Saved us a lot of money.

Very satisfied with our interactions with the Senior Benefits in Thurmont, MD. When my husband turned 65, we did not know what to do about Medicare,/Social Security, etc. Karen reached out to us wit...

My contact was a great resource for Medicare info and comparisons and has been helpful in other ways as well. Quick responses to questions and communication is wonderful.

Excellent resource for making good choices about Medicare coverage. Very knowledgeable, helpful and professional. Pointed out advantages and pitfalls I did not know. I am very satisfied with them and...

Excellent Medicare General Agent. I recommend them highly.

Very helpful, got my husband the best rates possible. Looking forward to meeting with Senior Benefits for my own Insurance needs later this year.

Very helpful when working on finding coverage for the gap in Medicare. I highly recommend them!

The personal care and information explained outstanding it was a very good visit

Great service and the staff are extremely polite and professional

Very informative. They were a great help to me when applying for Medicare.

I was cut off by my employer of all my insurance and Benifits over night ! I saw Andy Thomas in a few days at Senior Benifits and he set me up with insurance that was taylor made for my personal needs...

Very good except for one small instance where a drug was suggested based on monthly cost, but we order a 90 day supply.

Detailed and informed help

We received very good service and we are very happy with our insurance!

The people at Senior Benefits have helped us from the time of retirement to now and we appreciate their caring and friendly ways.

They cut through all the confusion when trying to get good coverage for the best price. I have been very pleased with John Baco's work in helping me find great coverage for a much lower premium with...

Thanks Mike for saving me expense on my supplement to Medicare insurance. I guess it is about $50 per month for the exact same insurance, I changed from Omaha to AARP with your help.

This service is critical to me and many others because there are so many choices, it's almost impossible to make a good decision. My advisor is able to distill everything down to what's best for me. ...

I have had several visits at Senior Benefits. Each time, I hav vivited I received answers to my questions. When I placed a phone call and received a call back immediately. I would highly recond the...

very happy with help from Senior Benefit Services

Efficient, responsive, and knowledgeable - confirmed all my own research and gained my trust. Nancy Salmon

I have used Senior Benefit Service for the pass four years. This has been of great help to me to find the best medical insurance I need from year to year. I have a lot a medical needs that I go out of...

Kathy Shoemaker is the Best. Can depend on her to look out for me. Jeannie Pick

I had no idea how to evaluate supplemental medicare coverage - Sr Benefit Services made it so (too?) easy and I am very satisfied with the supplemental and pharmacy services they recommended! Yea!

Our particular agent's broad experience and knowledge aided us tremendously in making our way through the circuitous and purposely disfunctional health insurance industry, and with Medicare and other ...

Connie Iman is very knowledgable and helps us every year to find the insurance policy that is best for us.

Connie Imer has been very helpful with all of our needs. She makes herself available whenever we need her.

We were new to the area so we were helped by Connie to choose a health plan.

Excellent advice about all concerns of setting up Medicare and Medicare supplements. Friendly and up to date on all of the newest options. Answered all of my questions and was overall a great experien...

Connie is very knowledgeable, very helpful, and easy to work with.

Kachele Aleshire with Senior Benefit Services was instrumental in helping me understand as I went through this Medicare process. Thanks Kachele!

Very helpful and knowledgeable people!